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Employee Training Executive Coaches General Industry Insights

The Great Transition: Quantum Shifts are Upon Us

AJ Maxwell, CHRO at Viveka, shares his perspective on a variety of topics including talent, leadership, organization and culture. More to come at a free webinar event on March 16th – register below.

Having worked with a wide range of businesses from multinational technology companies to nimble startups, I see one universal truth: it’s about people.  This is where the work gets done, and taking care of them should be the primary focus of any company or organization.  Listening, developing adaptability and empathy are the building blocks to creating an overall sense of harmony – or company culture – among your employees.  Adapting policy to your internal company culture allows even more commitment from your employees and overall organizational alignment.  So, why do so few people practice this?

The answer lies partly in bridging the disconnect between people and work. As we build our workplace strategies, there is tremendous opportunity in matching our daily lives within the work environment. Essentially bringing the work closer to the worker and empowering free agency to unlock discretionary effort and joy while at work.  The lack of this type of realignment is likely what is triggering an unprecedented workplace exodus.  

What we now know as “the great resignation” has ushered in “the great transition” – a time when millions of people are redefining what work means to them.  A new way of being is upon us and, with the advent of new technologies, a corresponding new reality. A lot of people are becoming the CEOs of their lives.  Highly trained executives, leaders, managers, are making the entrepreneurial jump and instead of doing something “corporatey” like leadership development, they are instead choosing to apply their knowledge in new and different ways by starting their own businesses – often times becoming coaches themselves.  They are providing that personalized one-on-one support, helping people and loving it. They get to benefit from their natural leadership and responsibility to create powerful outcomes for their clients and for companies.

So, if “the great resignation” has taught us anything, it’s that companies need to start listening and working with their leadership, employees and contractors in different ways.   Companies need their employees to solve problems at an increasingly rapid pace if they want to survive and typical corporate leadership development is no longer providing the solutions for this time of incredible change.  That’s where coaches (internal and external) become essential — they help solve problems.

At Viveka, along with our CEO, Katja Kempe, we begin with shaping a culture committed to excellence. The phrase “commitment to excellence” resonates with many of my core beliefs and the foundational pieces to building a championship culture.  We are an organization that lives in the details, where no task is too small and every task is measured with the same standard of excellence. We hire excellent people who are team-driven and loyal to our mission – transforming lives with coaching. We strive to have high-end communications at all levels of the organization which takes effort and time to build. We are demanding but never demeaning. We invest in the growth of our team to help them reach their goals. The fabric of our culture is to evaluate and evolve our processes and people to ensure we are always operating at a championship level – consistently and constantly.

Our mission is to bring people and technology together by providing “business in a box” for our coaches and on-demand support for our corporate clients. We are an innovative organization at the crossroads of technology and coaching, with a vibrant entrepreneurial culture of radical candor and client centricity.  The perfect blend to rapidly succeed in the learning and development market today during this great transition. 

Our all-in-one SaaS learning platform provides vetted coaching experts to people-centered companies for a wide range of corporate employee training needs. We remove friction with our streamlined, seamless and secure system, requiring no on-site technology integration.

If you’re a coach or would like to become one, join the Viveka movement today!  

Start by checking out our webinar event The Great Transition: Unlimited Possibility for Growth below to learn how to get the training you need to help more people as a coach.  Then apply for the program cohort by March 24th – only 6 coaches will be selected.

Click image to watch webinar.

“The roots of a lasting relationship are mindfulness, deep listening, and loving speech, and a strong community to support you.” 

— Thich Nhat Hanh

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Employee Training Enterprise Solutions Executive Coaches Industry Insights

AI-enabled Coaching Helps Connect the Dots on ROI

The coaching industry, which is already in a tremendous growth phase, is gathering greater momentum as corporations in the U.S. and around the world continue to restructure how they work.  

Recent trends show that digital transformation is happening across all corners of human resources departments – from payroll to benefits programs to learning and development.  Automation and AI are nudging these functions closer together so that employees can be managed more holistically, as one function “speaks” to the other.  Coaching becomes especially valuable to companies as they connect the dots between the support employees receive (L&D), how it benefits their performance and wellbeing (benefits) as well as saves companies resources through reduced sick leave and churn.

The bedrock of AI-enabled coaching is its ability to quickly and effectively match coaches to individual and corporate client needs.   Additionally, the integration of functions like virtual communication, session and budget management make digital coaching extremely attractive.  This is especially true at the corporate level where potentially thousands of employees will require training, upskilling or reskilling.  Automated coaching platforms, like Viveka, excel in being able to meet and manage the needs of multiple clients at once and allow corporate clients to internally scale their training programs quickly.  Research from the International Coaching Federation (ICF) also shows a significant return on investment from executive coaching, where a $1 investment can result in $5-8 return on savings and earnings through increased loyalty, productivity, reduced absenteeism, churn and legal costs.  Viveka stands out in the automated coaching landscape because they allow companies to add their own coaches and trainers into the V-Corp ecosystem.  

Click here to learn more about V-Corp and request a demo.

Categories
Employee Training Enterprise Solutions General Industry Insights

Managing Employee Training and Performance Amidst “The Great Resignation”

Human resources departments are looking to retain and reinvigorate top talent in the midst of “The Great Resignation,” a phenomenon seeing a record number of workers leaving their jobs or changing careers completely.  The U.S. Bureau of Labor Statistics reports that as of May 2021, close to 4 million people had quit their jobs while 9-plus million jobs were available.  Driven by economic changes spurred by COVID-19, PwC’s 2021 U.S. Pulse Survey says 65% of employees are looking for a new job and 88% of executives are seeing higher turnover.  

The specific causes?  According to multiple reports, the number one factor is burnout followed closely by a lack of job growth and the desire for more workplace flexibility.  There is a greater focus among employees on personal and professional satisfaction, mental health and wellbeing, and greater engagement within a hybrid work environment.  

Inevitably, employees and employers are engaged in a dance of shifting priorities and realities post-pandemic.  On the flip side, as we’ve reported before, this means new roles, skill sets and even career paths.  And that requires, ultimately, new opportunities for training, new metrics for measuring success, and understanding of job performance and effectiveness. To build and optimize a modern workplace amidst the current employee exodus, HR executives have to be prepared to redefine performance, success and the training delivery required for both.

We begin with skills transformation. A 2020 Deloitte report on human capital trends showed that 53% of companies polled saw an upcoming need for their employees to develop completely new skills and capabilities in the next three years. While some of that slack can be picked up by hiring people with those skills already developed, the reality of most workplaces is that recruitment cannot keep up with rapid economic transformation and innovation. To stay current, most companies will have to support their existing workforce to develop those skills themselves. At Workday, this process is referred to internally as “creating talent,” in direct contrast to “acquiring talent.”
While this might sound like a quick and easy solution, helping current employees to learn new skills has its own set of challenges. Many employees, especially those who have spent years specializing in one area may not be interested in or will be slow to adopt new ways of approaching their work; others may see opportunities elsewhere to grow, and still others will decide to change career paths completely.  Coaching platforms, like Viveka’s, allow employees and leadership alike to acquire expertise across fields – from executive leadership to mindfulness. This is a powerful tool for helping team members grow, professionally and personally, all without having to bring in full-time outside help to develop new skills and methods. By investing in human potential already on the payroll, companies can increase the relevancy, productivity and capability of existing teams that already have an effective operating structure in place.

But coaching requires an understanding of what skills need to be developed, too. Corporate talent and learning analyst Josh Bersin has identified a variety of AI-assisted tools that allow employees to test their current skills and find deficiencies that could become a problem as their workplace changes. One platform even identifies the potential student’s learning styles to best apply specific coaching methods that would best suit their skill development.

All of these tools and investment are effective only if the employee comes away empowered to use their new skills to also help move their teams forward. This process of “restructuring” or “re-architecting” the way people work requires a level of open-mindedness among leadership who may not fully grasp the value of the outcomes and success metrics of their newly-trained staff. Strong and visionary leaders will instead give their teams room to breathe initially as they flex their newfound strengths and produce different sets of results — these may be in the form of targeted, purposeful, but less rapid growth or more efficient, remote work with the support of automation and AI.  

In the final analysis, HR executives are having to shift from a recruitment focus alone to a more effective L&D focus.  With a properly trained, managed, and monitored internal team, they can more effectively integrate the new skills that will be required moving forward and provide a more welcoming, sustainable environment for new hires.  Thus, eventually, stemming “the great resignation.”

Viveka is now actively partnering with HR departments to help them accelerate their L&D activities with V-Corp, our automated ecosystem that allows HR executives to train, manage and track performance in a plug-and-play platform.   To learn more, check out our video, our corporate brochure and then request a demo.